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SetWordTemplate Issue

Today, we have issue in our cloud environments whereby not able to use SetWordTemplate request in Action.

No one touch the codes for few months, below is the exception – CrmNotSupportedException:

As SetWordTemplate is not documented in SDK, it is suggested to create a workflow/action and use the SetWordTemplate instead of direct trigger using OrganizationRequest.

To solve this issue, we create an action and use the OOB functionality SetWordTemplate like above as workaround.

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